How to avoid 3rd party delivery charge and save 25% delivery costs for my restaurant.

In today’s highly competitive restaurant industry, owners often find themselves relying on third-party food delivery apps such as Uber Eats, DoorDash, and Rappi to reach customers. While these platforms provide convenience and visibility, they come with hefty commissions and limited control over customer relationships. This dependency can eat into profits and hinder the growth of the restaurant’s own brand. Thus, it’s critical to find a solution that allows restaurant owners to establish direct connections with customers and maintain control over their sales.

Disadvantages to relying on third-party food apps:

• High commissions: Restaurants often pay up to 30% of each order in commission fees, which significantly reduces profit margins.
• Lack of customer data: Third-party apps own the customer data, making it difficult for restaurants to build a loyal customer base.
• Brand dilution: When using these platforms, customers often associate the service with the app, not the restaurant’s brand.
• Limited customization and offers: Restaurants are unable to promote personalized deals or offers that suit their brand.
• Negative customer experience: Delivery issues, which are beyond the restaurant’s control, can lead to bad reviews and affect the restaurant’s reputation.

How I Can Replace 3rd Party Solution Provider

Create a branded website and mobile application for your restaurant. This approach enables you to connect directly with customers, offer tailored services, and eliminate the high commissions charged by third-party platforms. Here’s why it’s a great solution:

• Full control over branding: Your website and app are entirely customizable, allowing you to create a unique identity for your restaurant.
• Increased profit margins: With direct orders, you keep 100% of the revenue, reducing the dependency on commission-based platforms.
• Customer data ownership: You gain full access to customer data, which helps in building loyalty and targeting specific customer groups with offers.
• Customized marketing campaigns: You can run promotions and loyalty programs directly on your own platform to drive more traffic.
• Seamless customer experience: By providing a smooth, branded online ordering experience, you can build a stronger relationship with your customers.